YDPay Privacy Policy

This Privacy Policy describes how Pisi Pay, doing business as YDPay, collects, uses, and protects your personal information when you use our services.
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At YDPay, we prioritize your privacy, irrespective of how you engage with our services.
We gather and process various types of personal information based on the nature of our interactions with you, which may include:

Merchants utilizing YDPay Commerce for cryptocurrency transactions.
Individuals accessing our website, platform, wallets, and yield products.
Prospective employees and applicants using our recruitment portal.

We are committed to managing your personal data in compliance with all applicable laws and regulations. Our privacy notices, accessible via hyperlinks, detail how we collect your information, the types of data gathered, the purpose of said collection, your rights as a data subject, and other crucial details regarding your personal information.

We may revise these notices periodically to reflect changes in circumstances, legislation, or other factors. Significant changes will be communicated to you, and you can monitor updates through the version headers in the notices.

For any inquiries or concerns about our privacy practices, please contact us at compliance@ydpay.io.

Types of Personal Data Collected

We collect various types of personal data and information from visitors to our website on a voluntary basis. This data collection aims to enhance our services and may include, but is not limited to:

Usage Data: Information on how you access and engage with our services. This may include your device's IP address, browser type, pages visited, timestamps, and other diagnostic data.
Tracking and Cookies Data: We use cookies and similar technologies to monitor service activity and store information. You can manage cookie settings through your browser, but declining cookies may limit your ability to use certain features of our services.
Biometric Information: This includes any biometric data you provide, such as a selfie for account verification.
Identity Documentation: National identity documents, driver's licenses, or passports may be required to comply with legal obligations.
Transaction Information: Records of transactions associated with your YDPay account.
Correspondence: Information shared while interacting with our customer support or participating in surveys.
Device and Location Data: This may include geolocation data, browser information, and authentication details.
Personal Identification Data: This may involve information such as your name, date of birth, nationality, mobile number, email address, residential address, employment details, and national identification number.

Data Collection Methods

We gather your personal data and information from various sources, including:

Direct disclosures when you use our services.
Communications via customer support channels.
Engagements through surveys, promotions, or competitions.
Usage of the YDPay platform, including transaction data.
Third-party verification services and publicly available data.

The collected data is reviewed and used to enhance our services, notify users of updates, and address inquiries. Once assessed, unnecessary data will be discarded or stored in accordance with legal obligations.

Should we materially change the methods of personal data collection, we will inform you through notifications on our website or application. All personal data is used solely for internal purposes and will not be sold or shared with third parties, except as necessary under agreements with service providers.

Use of Personal Data

Contractual Necessity: Processing required to provide our services and comply with our terms.
Consent: In instances where you have explicitly consented to processing your data.
Legal Obligation: Necessary processing to adhere to legal requirements.

We may use your personal data for purposes such as identity verification, account management, fraud prevention, improving services, marketing communications, and legal compliance.

Data Transfer

Your data, including personal information, may be transferred to and maintained on servers outside your jurisdiction, where data protection laws may differ. By providing us with your information, you consent to this potential transfer. YDPay will take reasonable steps to ensure your data is handled securely and in line with this privacy notice.

Your Rights Regarding Personal Data

You have various rights concerning your personal data, including:

Accessing and confirming the data we hold about you.
Withdrawing consent or objecting to data processing.
Correcting any inaccuracies in your personal data.
Requesting erasure of your personal data, where legally permissible.
Requesting a copy of your personal data in a structured format.

If you wish to exercise these rights, please visit our Data Subject Access Request page or contact us at compliance@ydpay.io.

Security of Personal Data

We implement reasonable security measures to protect your personal data, though no electronic transmission method is entirely secure. You remain responsible for the confidentiality of your account information.

Disclosure of Personal Data

We may share your personal data with:

Employees of YDPay.
Partner financial institutions.
Service providers assisting with technical support, marketing, and analytics.
Professional advisors and regulatory compliance consultants.

We ensure that any third parties with whom we share your personal data are bound by confidentiality obligations and only use your data for the purposes for which it was shared. We will always strive to ensure that your personal information is handled in a manner that respects your privacy and complies with applicable data protection laws.